We occupy a historical reed-covered cottage situated beside a romantic spot on the river Alster. No city noise is able to ruin your peace and relaxation here.
Our convenient location offers easy access to public transportation. The industrial area of Norderstedter can be reached in 15 minutes, the airport in 20 minutes. Access to public transportation is provided right in front of the hotel.
We offer you bright, comfortable rooms with cottage-style décor and spacious function rooms for weddings and parties.
From our spacious terrace you can enjoy a view of the river, while behind the Hotel Alster-Au you find a forest. Savour the heavenly peace!
Hotel information
Our enchanting restaurant with terrace is situated directly beside the Oberalster river. Parties and meetings for up to 100 persons can be hosted on weekends.
In our Lütten Stube we serve breakfast. You also find an antique piano here which you can use for jolly sing-alongs or performances.
Room information
Our guest rooms include seating and/or a desk. They feature country-style décor which is in keeping with the ambience of the hotel.
Food & beverage
Hotel Alster-Au Alster Au is a Garni hotel. There are several restaurants nearby serving everything from modern bistro cuisine to traditional dishes.
Upon request, snacks can be delivered to your room.
Area information
The Hotel Alster-Au is located at the course of river Alster
The Shoppingcenter Alstertal and the business park Norderstedt are only 10 min far away.
Travel information
Buses number 176 and 276 stop right outside our front door. These services connect you to the underground (line U1) in Ohlstedt and the S-Bahn (lines S1 and S11) in Poppenbüttel.
Meeting/Banquet Facilities Babysitting/Child Services Laundry Ironing Service Bridal Suite Internet Services Packed Lunches Fax/Photocopying Wi-Fi/Wireless LAN
Cancellation Policy: If cancelled up to 3 days before date of arrival, no fee will be charged.
If cancelled later, 80 percent of the first night will be charged.
In case of no-show, the total price of the reservation will be charged.
Children and Extra Bed Policy: All children are welcome.
All children under 6 years stay free of charge when using existing bedding.
All children under 2 years are charged EUR 8.00 per night and person for cots.
All older children or adults are charged EUR 24.00 per night and person for extra beds.
Maximum capacity of extra beds in a room is 3.
Maximum capacity of babycots in a room is 2.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Internet: Wireless Internet Hotspot is available in the entire Hotel Alster-Au and is free of charge.
Meal Plan: Buffet breakfast is included in the room rate.
Parking: Private parking is possible on site (reservation is needed) and costs EUR 3.50 per day.
Pets: Pets are not allowed.
The Hotel Alster-Au reserves the right to pre-authorise credit cards prior to arrival.